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When a single variant’s inventory is out of sync — for example, after a stock adjustment in Shopify that has not yet propagated through webhooks — you can pull the latest inventory levels for just that variant from the product details page.

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When to use this

  • A variant’s quantity in Layers does not match what you see in Shopify.
  • Inventory webhooks were delayed or missed for one variant.
  • You want to verify per-location inventory for a specific variant without running a full product or catalog sync.

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Steps

  1. In the dashboard, go to Products.
  2. Open the product that contains the variant you want to refresh.
  3. In the Variants table, find the variant’s row.
  4. In the Actions column, click the refresh icon (Sync inventory from Shopify).
  5. Wait for the Inventory Sync in progress… task to complete, then reload the page to see updated inventory.

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What gets synced

  • Inventory quantity at every active location for the selected variant.
  • The variant’s availability flag, which is recalculated after the sync.
  • Per-location stock data used by location-aware sort orders and the online-fulfilling locations availability calculation, when enabled.
Other variants, product-level fields, metafields, and media are not touched — use Manually resync a single product if you need those refreshed too.

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Tips

  • The sync respects your store’s inventory sync settings. If per-variant, per-location inventory sync is turned off and your store does not otherwise sync inventory, the action completes without changes.
  • Each click creates a visible task you can follow from the dashboard task list, so you can confirm when the refresh finishes.
  • If the variant cannot be found (for example, it was just deleted in Shopify), the dashboard shows a Variant Not Found error — refresh the page and try again.

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Next steps