When a single variant’s inventory is out of sync — for example, after a stock adjustment in Shopify that has not yet propagated through webhooks — you can pull the latest inventory levels for just that variant from the product details page.Documentation Index
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When to use this
- A variant’s quantity in Layers does not match what you see in Shopify.
- Inventory webhooks were delayed or missed for one variant.
- You want to verify per-location inventory for a specific variant without running a full product or catalog sync.
Steps
- In the dashboard, go to Products.
- Open the product that contains the variant you want to refresh.
- In the Variants table, find the variant’s row.
- In the Actions column, click the refresh icon (Sync inventory from Shopify).
- Wait for the Inventory Sync in progress… task to complete, then reload the page to see updated inventory.
What gets synced
- Inventory quantity at every active location for the selected variant.
- The variant’s availability flag, which is recalculated after the sync.
- Per-location stock data used by location-aware sort orders and the online-fulfilling locations availability calculation, when enabled.
Tips
- The sync respects your store’s inventory sync settings. If per-variant, per-location inventory sync is turned off and your store does not otherwise sync inventory, the action completes without changes.
- Each click creates a visible task you can follow from the dashboard task list, so you can confirm when the refresh finishes.
- If the variant cannot be found (for example, it was just deleted in Shopify), the dashboard shows a Variant Not Found error — refresh the page and try again.